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iPhone & iPad

iOS is not supported — use a computer​

The FxBlox app does not support iPhone or iPad.

Setting up and managing a Blox needs Web Bluetooth and your browser's local-network permission. Apple requires every browser on iOS — including Chrome and Edge — to use its WebKit engine, and WebKit provides neither. This is a limitation of iOS itself, not something the app can work around.

Use a computer instead

Open https://docs.fx.land/fxblox-web/ on a computer — Windows, macOS or Linux — in Chrome or Edge. There is nothing to install.

This is the part that changed. The old FxBlox apps only ran on a phone, so if you had an iPhone you had to use the iPhone app. The web app runs on any desktop or laptop, so a computer is now the normal way to set up a Blox — you no longer need a phone at all. (An Android phone works too, if that is what you have to hand.)

Your identity comes from your password and your wallet signature, so whichever computer you use, the same password with the same wallet gives you the same identity and your existing Bloxes are recognised immediately. Nothing needs re-pairing.

Don't start on the iOS app

The Android and iOS apps are being discontinued and will stop receiving updates, so please don't set up a new Blox with them. Use a computer with Chrome or Edge.

Mainnet Transition for iPhone owners

If you are transitioning from testnet and your phone is an iPhone, the Blox itself still needs a factory reset. Do the device steps below, then finish on a computer.

Critical: Save Your Account ID

Before doing anything else, copy and save your Blox account ID from the app. You will need it for claiming testnet tokens at https://claim-ui.fula.network.

Step 1: Save Your Account Information​

  1. Open your current FxBlox app
  2. Go to the account/profile section
  3. Copy and save your Blox account ID
  4. Store it safely

Step 2: Verify Internet Connection​

Ensure your Blox is connected to the internet:

  1. Go to Settings > Blox discovery (make sure your device is on the same WiFi network as your Blox)
  2. If the Blox is on the network, it will be listed there
  3. You can also check from your router admin panel
Blox Discovery

Step 3: Factory Reset Your Blox Device​

Reset Sequence

Follow this sequence exactly 5 times for proper reset.

  1. Unplug the Blox from power
  2. Plug it back into power
  3. Watch the LED sequence:
    • LED turns green → off
    • Then yellow → off (takes about 20 seconds)
  4. As soon as the yellow LED turns off, unplug and replug again
  5. Repeat this process 5 times total

Factory Reset Completion (5th Cycle)​

On the 5th time you plug it back:

  1. LED turns green → yellow
  2. Then quickly turns purple and blue
  3. This means it's being reset
  4. Wait until it starts flashing Cyan (takes about 10 minutes)

Step 4: Set the Blox up again​

After the Blox starts flashing cyan:

  1. On a computer (Windows, macOS or Linux) open https://docs.fx.land/fxblox-web/ in Chrome or Edge and follow the FxBlox App Setup guide. Your iPhone is not needed for this step.
  2. Connect the Blox to your internet/WiFi
  3. The app should now show "Connected"
  4. Wait 2 hours for the Blox to get fully updated
Patience Required

The 2-hour waiting period is crucial for the Blox to download and install all necessary updates.

Step 5: Complete the Mainnet Transition​

Once your Blox shows as connected and has been updated for 2 hours, the remaining steps are the same for everyone:

Chain Selection​

  1. Go to Settings > Chain Selection
  2. Ensure you are on the correct chain (Base/Skale) - default is Skale
  3. If you have an authorization code, change to Base only if you have a specific reason to
  4. Click "Add and Switch to Skale/Base" button (opens MetaMask)
  5. In MetaMask, ensure you're on the same chain selected in the FxBlox app

Restart​

  1. Close MetaMask completely
  2. Reload the FxBlox tab (or close and re-open the mobile app)

Switch to Mainnet​

  1. On the home screen, click the "Switch to Skale/Base" button
  2. This opens MetaMask - wait a few seconds
  3. You'll see a "Go back to application" message
  4. Switch back to the FxBlox app
  5. The button should disappear

Join Global Pool​

  1. Go to Settings > Pools
  2. Join the Global pool

Step 6: Verify Success​

You should now see:

  • Rewards displayed on the home page
  • A Claim button below rewards when available

LED Status Reference​

LED ColorStatusAction
🟢 GreenPower onNormal
🟡 YellowBootingWait for it to turn off
🟣 Purple + 🔵 BlueFactory resetWait 10 minutes
🔵 Cyan (flashing)Ready for setupUse the app to configure
Congratulations!

You have successfully transitioned to mainnet! Your rewards will now accumulate and you can claim them when available.

Troubleshooting​

App Issues:

  • Reload the tab; if a "new version available" prompt appears, accept it
  • If the app shows an "unsupported browser" page, you are on iOS — switch to a computer with Chrome or Edge

Blox Connection Issues:

  • Verify WiFi credentials are correct
  • Ensure the Blox and the computer running the app are on the same network
  • Check router settings for device blocking

Reset Problems:

  • Ensure power cable is properly connected
  • Try a different power outlet
  • Contact support if LEDs don't follow expected sequence

See the Support page.