Skip to main content

Troubleshooting

This section contains solutions to common issues you might encounter while using FxBlox and the Fula ecosystem.

Common Issues​

Reward Claiming Problems​

If you're having trouble claiming your rewards through the FxBlox app, we have alternative methods available:

Connection and Setup Issues​

If your FxBlox appears disconnected or unresponsive:

  • Disconnected Blox - LED-based troubleshooting guide to diagnose and fix connection issues

Blockchain Network Issues​

If you're experiencing problems with blockchain network switching:

  • Switch Chain - Resolve persistent "Switch to Chain" button issues and network connectivity problems

Getting Additional Help​

If you can't find a solution to your problem in this troubleshooting section:

  1. See the Support page.
  2. Visit our community channels for peer assistance
  3. No support channel is monitored for this hardware.
tip

Before reaching out for support, try the troubleshooting steps provided here. Many common issues can be resolved quickly with these guides.

Contributing to Troubleshooting​

Found a solution to a problem not covered here? Help the community by contributing to our documentation. Check out our contribution guidelines to learn how you can help improve these docs.